Exist Skatepark and their customers were frustrated with their existing booking system and looking to revamp their website. We have held face-to-face meetings with the owner to discuss their requirements and how Ticket247 could help make the park Covid safe in relation to entrance procedures.
We have created a new website based around their existing branding and content on social media, along with an online waiver form to be filled out by customers before arriving on site. Skate sessions were added as events on Ticket247, allowing customers to book and prepay for slots at the park, with the mobile admissions app used for verification on arrival.
The free of charge changes we are introducing will improve Exist's online presence, reduce congregation in the reception area making it Covid safe, and streamline their whole booking and entrance procedures.
Swansea's only indoor skate park
Exist Skatepark is Swansea’s only indoor skate park and can be found in the centre of town. We are open 6 days a week and welcome skateboards, scooters, BMX and inline. The park has been constructed of bespoke wooden ramps and features a street section, mini ramp and a foam pit.
Exist skatepark is a great indoor park that is a good size and has all of the basic obstacles you would expect. It is a great place to come on a rainy day or for an afternoon session with friends, whether you are a beginner or more experienced get yourself down here and check it out.
Key Ways We Helped
We have created a modern, fully responsive website, in line with Exist's current branding, with booking slots on the site linking to Ticket247 for reservation & prepayment.
An online waiver form has been created to allow customers to complete the form prior to arriving at the park, reducing congregation at the reception area in line with Covid restrictions.
Exist can make use of the mobile admissions app, streamlining the entrance procedures at the skate park, further reducing queue times and congregation at the reception area.
We have provided support throughout the whole process, created booking slot artwork to increase engagement and added a feature to automatically add sessions on a recurring basis.
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